Nestaid SMS Consent Flow
This page documents how Nestaid collects SMS opt-in consent. It is published for carrier and A2P campaign verification. Nestaid uses SMS only for operational home care coordination — schedules, open-shift offers, shift confirmations, visit reminders, EVV clock-in reminders, onboarding updates, missed clock-in follow-ups, and coordination replies.
How Consent Is Collected
The screenshot below shows the Nestaid Caregiver Onboarding Form, where users enter their mobile phone number and see a separate SMS consent checkbox.
- The SMS consent checkbox is unchecked by default.
- Checking it is optional and is not required to use Nestaid or to work with the agency.
- Users must actively check the box before Nestaid sends any SMS messages.
Caregiver Onboarding Form
Exact Consent Language on the Form
SMS Consent
“I agree to receive operational text messages from Nestaid and my home care agency about schedules, open-shift offers, shift confirmations, visit reminders, EVV clock-in reminders, onboarding updates, missed clock-in follow-ups, and care coordination updates.”
“Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not required to use Nestaid or work with the agency.”
The form also displays visible links to our Terms of Service and Privacy Policy:
Messaging Compliance Commitments
- Nestaid does not send marketing, promotional, lead-generation, recruiting, or cold outreach SMS.
- Nestaid does not purchase, rent, scrape, or import phone numbers.
- Nestaid does not sell or share mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.
SMS is used exclusively for the operational home care coordination messages described above, and only after a user has actively opted in. Users can opt out at any time by replying STOP and get help by replying HELP.