CompliancePublished for carrier and A2P verification
Opt-in first, texts second.
This page documents how Nestaid collects SMS opt-in consent. Nestaid uses SMS only for operational home care coordination: schedules, open-shift offers, shift confirmations, visit reminders, EVV clock-in reminders, onboarding updates, missed clock-in follow-ups and coordination replies.
Program name, frequency, rates and privacy: SMS Terms
Mobile Phone Number
123-456-7890
SMS Consent
I agree to receive operational text messages from Nestaid and my home care agency about schedules, open-shift offers, shift confirmations, visit reminders, EVV clock-in reminders, onboarding updates, missed clock-in follow-ups, and care coordination updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not required to use Nestaid or work with the agency.
Reproduced from the caregiver onboarding form. The unedited screenshot is below.
How consent is collected
One checkbox, three guarantees.
Unchecked by default · nothing is pre-ticked
Optional · not required to use Nestaid or to work with the agency
An active check · no text is sent until the box is checked
Never
Three things the program will never do.
SMS is used only for the operational coordination messages above, and only after an active opt-in. Reply STOP to opt out, HELP for help, or write to support@nestaid.us. Program terms
Built into the engine, the same for people and agents
No marketing texts · operational messages only; no promotional, lead-generation or cold-outreach SMS. Applicants who text the agency line get a reply with an opt-out in the first message
No bought numbers · never purchased, rented or scraped, and an imported agency contact is never enrolled without opting in
No shared opt-in data · mobile numbers and consent are never sold or shared for marketing