24/7AI-powered call-out handling

Grow your home care agency with a
24/7 AI teammate.

Nestaid's AI agents handle your calls, capture leads, and fill call-outs — so you can focus on the business and scale faster.

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Emma Carter

Emma Carter

Caregiver · Mobile

Emma · Live transcript

“

Nessa
Nessa
9:41
5 min average fill time
24/7 AI call-out handling
91% less manual coordination

One smart teammate for home care operations

Nestaid handles scheduling, caregiver coordination, EVV, and daily operations — so your team can focus on care and growth.

AI Coordinator & Receptionist

Answers calls, handles caregiver call-outs, keeps schedules on track — 24/7.

Nestaid

Nestaid

Active now

 

Records

Client & Caregiver Management

Keep all client profiles, care plans, and caregiver credentials in one place — always accurate and easy to access.

Explore agency management

EVV

Electronic Visit Verification

Track visits with GPS-based check-in and check-out — fully compliant with Medicaid EVV requirements.

See compliance tools

Onboarding

AI-Powered Onboarding

Help clients and caregivers complete onboarding faster with guided workflows, reminders, and progress tracking.

How AI onboarding works
ClientsCaregiversCoordinatorCare Agencies
Connected care operations
Nessa

Care, staff, and visits in sync

Intake to scheduling to EVV — all connected.

AI Receptionist

Built for care operations and management

From client intake to scheduling, EVV, forms, and follow-ups, NestAid helps agencies run daily operations with less manual work.

Schedule view

Smart Call Routing

Coverage that follows the clock

Sofia handles mornings. Anna covers nights and weekends. Every call gets answered, logged, and routed automatically.

Zero missed calls. Nestaid knows who's on shift, routes the call, and logs the outcome — automatically.

Nestaid · Routing activity

Every inbound call, triaged in real time

Live
Sofia Martinez

Sofia Martinez

8:00 AM – 2:00 PM · Day shift

On callOff shift
9:30 AMMaria LopezCaregiver call-out — Tuesday 2 PM visit
11:45 AMJohnson familySchedule change request
1:58 PMNew lead — DavisInquiry about evening hours
Shift changeCall routed · 2:00 PM
Anna Chen

Anna Chen

2:00 PM – 11:00 PM · Evening shift

On callOff shift
2:01 PMCaregiver Anna onboardingEVV check-in question
4:30 PMWilliams familyCare plan update follow-up
7:00 PMAfter-hours call-outSub coverage arranged automatically

We build custom integrations into your systems.

We connect to your software so our team can schedule like your best coordinator. Don't see yours? Let us know.

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ComForCare Home Care, Marlborough MA — Nestaid AI pilot session

Frequently asked questions

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