Built from watching
my sister coordinate care.
I didn’t live the problem — my sister did. Watching her run a home care agency as a coordinator showed me how the work actually happens, and how badly it needs to change. The day I graduated, I started building.
24/7
AI reception coverage
Real-Time
Call-out handling
Less Chaos
Schedule coordination
Built For
Home care agencies
Mission
Built brick by brick, with the people who do the work.
I knew software alone wouldn’t fix it. I needed to automate the part that was breaking coordinators — the calls, the call-outs, the constant chasing. So I started building a full AI-native platform from scratch, one piece at a time.
Brick by brick — talking to coordinators, owners, and caregivers, and reshaping the product around what they actually said. No legacy assumptions, no per-seat tax. Just AI agents that handle the work, built on top of how home care really runs.
From the founder
“My sister was a coordinator. Watching her run an agency showed me what software was missing — so I built it, brick by brick, with the people doing the work.”
Rahul Chettri
Co-founder & CTO, Nestaid
MS, Data Science
Northeastern University, Boston
BS, Computer Science
Salesian College, India
What we stand for
Values that guide every decision — they show up in how we ship, support, and grow.
Care First
Every feature we build starts with one question: does this help caregivers spend more time with people who need them?
Built for Simplicity
Home care agencies shouldn't need an IT team. We design tools that anyone on your staff can pick up in minutes.
Trust & Compliance
From Medicaid EVV to HIPAA, we bake compliance into the product so your team never has to think twice.
Speed That Matters
When a caregiver calls out at 6 AM, you need answers fast. Nestaid keeps operations moving around the clock.
Inclusive by Design
We serve agencies of all sizes — from solo coordinators to multi-location enterprises — with the same dedication.
Continuous Improvement
We ship weekly, listen to every customer, and treat feedback as the most important feature on our roadmap.
The team
A small, focused team with deep roots in home care and a shared obsession with great software.
Rahul Chettri
Co-founder & CTO
Data Scientist with 4+ years of experience and a Master's in Data Science from Northeastern University. At KCC Capital Partners, he developed data-driven solutions and machine learning systems for financial intelligence — expertise he now brings to making home care operations smarter.
Ready to transform your home care operations?
Book a free 30-minute demo and see how Nestaid can give your team time back, cut call-out stress, and grow your agency with confidence.