Medicaid home care software built around the authorization.
HCBS, waiver and CFC. Live units, preflight before the aggregator, split billing down the payer ladder — and an EVV Expert on last night's exceptions before you're in.

Before it leaves
Preflight, then the aggregator.
A rejection you read in the aggregator's response is already a week old.
- The six Cures Act elements, on every visit.
- Live-in exemption rules built into the lane.
- Re-export always allowed, with an Exported stamp.
A Sandata lane is built and deployed, with more in progress. Ask about your state. Contact us

Six data elements present
Live-in exemption applied · 4
GPS within tolerance
Signature missing · 1 visit
127 transmitted · 1 held
Who works the gap
The exceptions, worked overnight.
Everyone else surfaces them for you. Here they are worked before you open the report.

Visit · 8:00a–12:00p
8:10aShift started · no clock-in
8:20a“In the driveway, app was loading”
8:21aCaregiver clocked in · reason on the visit
Reason on the visit, nothing to chase
EVV Expert
The 8:10 that never clocked in
Calls the caregiver, finds out why, writes the reason on the visit. It doesn't wait for Monday.
- Never clocks in for anyone. That is the point of EVV.
- Manual entries stay proposals the office verifies.

Auth #A-4471 · T1019
Personal care · 20 hrs/wk
ClientSigned
Case managerSigned
Certificate on the record
Care Plan Generator
The authorization that needed a plan
One care plan line per authorization, drafted from the auth and e-signed by the client and the case manager.
- Signature certificate on the record.
- Approver seats with justification.

What's ready to bill?
Ready
119
Held
9
Blocking: 6 signatures, 3 GPS.
Nessa
“What's ready to bill?”
Ask instead of building the report. What is verified, what is held, and what is blocking the rest.
- Which of yesterday's visits aren't verified.
- What is holding the nine that aren't ready.
Three years later
One visit, end to end.
A post-payment review asks about a Tuesday in August. This is what comes back.

The rules
What it will never do.
The six Cures Act elements are captured on every visit: service type, client, caregiver, date, location, time in and out. Nestaid produces verified, authorization-checked billing data and a claims export guide; your payer workflow submits the claim. How we handle data

Built into the engine, the same for people and agents
Never clocks in · the clock-in is the caregiver's act
Never edits time · manual entries are proposals
Nothing past the units · live utilization, enforced
Nothing transmitted · until preflight has run
Frequently asked questions
What is Medicaid home care software?
Medicaid home care software runs an HCBS, waiver or CFC agency against the authorization: it tracks authorized units live, captures the six data elements the 21st Century Cures Act requires on every visit, submits electronic visit verification to the state aggregator, and produces authorization-checked billing data. On a fixed Medicaid rate, margin comes from utilization and clean claims rather than price, so the software's job is to keep hours inside the authorization and visits out of the exception queue.
Which states can you submit EVV in?
A Sandata lane is built and deployed, with more lanes in progress. Every submission runs preflight checks before anything is transmitted. Talk to us about yours.
What is the difference between EVV capture and aggregator submission?
Capture is recording the six Cures Act elements at the visit: the caregiver clocks in and out on the app, with GPS and a signature where one is required. Submission is transmitting the verified visit to your state's aggregator in that state's format. Nestaid captures nationwide; submission needs a lane per state. A Sandata lane is built and deployed, with more in progress, every submission runs preflight first, and which states apply to you is confirmed per agency.
Do you handle live-in exemptions?
Live-in exemption rules are built into the aggregator lane.
Do you submit claims?
Not directly. Nestaid produces verified, authorization-checked billing data and a claims export guide, and your payer workflow submits the claim. Nothing unverified and nothing past the authorized units reaches that export.
Can one client have several authorizations at once?
Yes. Many concurrent authorization periods per payer are supported, each with live utilization, and one care plan line is tied to each authorization.
What happens to hours past the authorized units?
They fall to the next payer you've configured on the ladder — long-term care insurance or private pay, under that payer's own agreement — with a per-hour audit trail, so every hour is billed to exactly one payer.
Other agency types: Non-medical home care · Private pay / private duty. By role: Agency owners · Schedulers · Case managers · Billing managers · Caregivers.

See it on one of your authorizations.
A 30-minute demo on your own units, your own state, your own exceptions.