Worked before it reaches your desk.
The EVV Expert works exceptions overnight, hours split down the payer ladder, preflight catches what a payer would bounce, and rejections come back in plain English.
Your inbox
Worked overnight, not chased by you.
A missing clock-out used to be your phone call on Monday. It's the EVV Expert's, on the night it happened.
- The caregiver is called while the visit is still fresh.
- The reason lands on the visit, not in a message to you.
- What can't be resolved arrives already explained.
The two that used to cost a day
A rejection code, and a payroll run.
Both used to be a day of translation. Neither is one now.
Rejections, in English
Preflight runs against the payer's rules before submission, and what it catches comes back as a sentence, not a number.
- Checked before it's a claim
- The reason in plain language
- Fix it on the visit and resubmit
Payroll-ready, from the same hours
Timesheets start from verified visit time, not a text thread. You review other payable time and adjustments, approve, and export to your payroll provider.
- Verified time as the starting point
- One approval, then it exports
- Payroll-ready, no re-keying
The rules
What it will never bill.
Per-agency isolation, role-based access, and one audit log for people and agents alike. A BAA is available. How we handle data
Built into the engine, the same for people and agents
An unverified visit · it never reaches an invoice
Past the authorization · the units run out, billing stops
The same hour twice · one hour, one payer, on the record
A surprise line item · AI usage is shown before it bills
Frequently asked questions
Does Nestaid bill unverified visits?
No. Invoices and aggregator submissions start from EVV-verified visits only, and timesheets start from verified time, with other payable time reviewed before the payroll export.
How does split billing work?
A payer ladder bills hours in order: Medicaid to the authorized units, then the next payer, with a per-hour audit trail.
Other roles: Agency owners · Schedulers · Case managers · Caregivers. By agency type: Non-medical home care · Medicaid HCBS / waiver · Private pay / private duty.
Bring us a month you had to fight.
A 30-minute demo on your own payers and rates.