AI Onboarding

From first inquiry to matched caregiver — AI handles the intake

Our AI collects client responses, runs structured intake interviews, and helps match the right caregiver to each client — so your team focuses on care, not paperwork.

Intake Interviews

AI conducts structured intake calls

Smart Matching

Pairs caregivers by skills & preferences

Instant Readiness

Clients ready for care in hours

How AI Onboarding works

Every new client goes through a consistent, AI-guided process — so nothing gets missed and care starts faster.

Every intake step, handled automatically.

Compliance Verified

Flags missing requirements instantly

Documents Requested

Auto-send required form checklist

Summary Generated

AI creates a ready-to-review profile

Caregiver Matching

Skills, availability, and fit analysis

Preference Capture

Schedule, language, gender preferences

Needs Assessment

Structured questions about care needs

AI Intake Call

Automated voice or chat interview

From Inquiry to Matched Caregiver

The AI walks every new client through a thorough intake, then surfaces the best caregiver match — so your coordinators make great decisions fast.

01

AI Supports Intake

AI helps guide intake through voice or chat using the workflow your agency wants to follow.

02

Information Gets Organized

Client details, care needs, preferences, schedule, and requirements are structured into a clear record for your team.

03

AI Surfaces Insights

AI highlights useful context, possible caregiver options, and recommended next steps based on your workflow.

04

Your Team Reviews

Admins review the profile, make decisions, and stay in control of approvals and scheduling.

05

Care Moves Forward Faster

With less back-and-forth and better visibility, your team can move cases forward more efficiently.

What the AI captures during intake

Structured data collected automatically — no manual forms, no missed details.

Schedule availability

Preferred days, times, and frequency

Care level needed

ADL support, medical care, companionship

Cognitive & physical needs

Mobility, memory, safety considerations

Language preference

Primary language and communication needs

Caregiver gender preference

Client comfort and cultural preferences

Medical conditions

Diagnoses, medications, allergies

Family contact info

Emergency contacts and decision-makers

Insurance & authorization

Coverage, authorization numbers, billing

AI Onboarding

Let AI handle the intake so your team can focus on care

Stop chasing forms and playing phone tag. Nessa's AI collects everything you need from new clients and surfaces the right caregiver match — before your coordinator even picks up the phone.

Book a Free Demo