Home care software that runs operations on Autopilot.
Scheduling, EVV, billing and payroll, with AI agents that answer calls and cover shifts.
Get a sample call from Nessa. US numbers only.
Built for home care operations
Everything your office runs on, in one place.
Explore AI-native home care software
Scheduling and EVV
One calendar and one EVV record for your office and the AI. The Coordinator fills call-outs and the EVV Expert chases missed clock-ins, inside the permissions you set.
Billing and payroll
Verified visits flow into billing, live authorization units and payroll-ready timesheets, on the same record the agents work from. You review what they propose and see what happened.
Caregiver app on iOS
Schedules, tasks and visit notes in the caregiver's hand, on the same records the office and the agents use. Android coming soon.
The whole cycle
Work that moves itself, from the first call to the bill.
An AI teammate on shift around the clock, so owners, coordinators, case managers and billers stop pushing the work through by hand.
Owners · Coordinators · Case managers · Billers
It compounds
Every shift teaches it something. Month two knows more than month one.
Nestaid keeps the preferences and constraints you set and the patterns it records, and brings them to the next suggestion.
- Offers that fit the caregiver
- Plan tasks on every visit
- Claims checked before they go
Nestaid's AI, Nessa
Stop clicking. Start asking.
Nessa runs on the same engine your office does, so it can act, not just answer. It proposes; you approve.
Meet NessaSwitching from legacy
Already running on another system?
Import employees and clients from CSV, map your service codes and payers in a guided setup, and answer your first call on Nestaid the same day. Billing moves when you're ready.
Morning, Bring your people over. Employees and clients import from your export as onboarding stubs, and we map the columns with you. Schedules and history are scoped separately.
Midday, Map payers and rates. A seven-step wizard for payers, service codes, rates and authorization rules, walked through with you for your payers and programs.
Same day, Run your first coverage. The Receptionist answers the same afternoon; the Coordinator works its first call-out with you approving each outreach.
Frequently asked questions
What is an AI-native operating system for home care?
It is home care software where the AI is the staff the system ships with, not a feature bolted on. Nestaid's agents answer calls, fill shifts, chase clock-ins, screen applicants and generate care plans using the same scheduling, EVV, billing and payroll engine your office uses, one system, one audit log.
Is Nestaid a replacement for my scheduling software or an add-on?
A replacement. Nestaid is the scheduling, EVV, billing and payroll system; the agents run on top of it. That is what lets them act on the schedule instead of just talking about it.
Does the AI talk to my caregivers? Can I approve first?
Yes, the Coordinator texts and calls caregivers to fill shifts, in their preferred channel and language, honoring declared availability. You can run it in manual mode (it proposes, you approve) and switch to automatic when you trust it.
Does Nestaid submit EVV to my state aggregator?
A Sandata submission lane is built and deployed, with more lanes in progress. Every submission runs preflight checks first. Ask us about your state.
Is Nestaid HIPAA-ready? Will you sign a BAA?
Nestaid is built for HIPAA: per-agency isolation, role-based access, audit log, PHI minimization in AI prompts, encryption in transit and at rest. A BAA is available.
Which states do you support?
Scheduling, EVV capture, billing and the agents are available nationwide. State aggregator submission and program-specific setup are confirmed per agency: a Sandata lane is built and deployed, with more in progress. Talk to us about your state.
Do caregivers need a specific phone?
The Nestaid caregiver app is available on iOS today. Android is coming soon.
How is Nestaid priced?
A platform fee per agency plus usage-based AI: the agents bill like staff, by the work they do. EVV, aggregator submission and e-signature are included in the platform plan, not sold as add-ons.
See the agents work a real call-out.
A 30-minute demo on your schedule. Bring your hardest shift.